At MAE88, the enjoyment of gaming should come with responsibility. We provide a range of self-control tools, practical guides, and ongoing support to ensure every member enjoys a healthy, controlled, and safe gaming experience.
Six key pillars that form the foundation of MAE88's approach to maintaining a healthy and safe gaming environment for all members.
Set your own daily, weekly, or monthly deposit limit directly from your account settings. Once the limit is reached, the mae88 system will automatically block any further deposits until the limit period resets — full control in your hands.
Set a maximum session duration to avoid losing track of time. mae88 will display a reminder notice when your session is approaching the limit you have set, helping you stay disciplined.
Need a break? Activate a short cooling-off period of 24, 48, or 72 hours. During this time, your account will be locked from all betting activity but can be reactivated once the period ends.
If you feel the need to stop playing for a longer period — between 1 month and 5 years — you may apply for self-exclusion. During this period, your account will be completely inaccessible.
Track your betting history, deposits, and withdrawals in detail through your mae88 account dashboard. Full transparency allows you to make informed assessments of your own gaming habits.
The mae88 support team is trained to identify early signs of problem gambling and connect members with appropriate professional support resources — without judgment and with full empathy.
For MAE88, responsible gaming is not just a phrase tucked away in a corner of the website — it is a core value embedded in every aspect of our platform. Since day one, MAE88 has actively invested in systems, policies, and resources designed to ensure this platform remains a safe place for entertainment, not a source of stress.
We understand that a small number of individuals may face challenges in managing their gaming habits. That is why MAE88 has built a comprehensive support ecosystem — from self-control tools accessible directly from your account, to referral pathways to qualified mental health professionals.
The mae88 platform is exclusively for adult users aged 18 and above. Registering with false information about your age is a serious violation and will result in permanent account closure.
Responsible gaming refers to the approach and practices that ensure betting activities remain purely a form of entertainment — not a way to solve financial problems, escape life's pressures, or fill an emotional void. Healthy gaming is characterised by good self-control, awareness of risks, and the ability to stop when needed.
In Malaysia, online gaming requires a mature and responsible approach. MAE88 believes every member deserves to enjoy our platform with full confidence and peace of mind. We encourage all members to set a realistic entertainment budget before starting a session, treat money spent on gaming the same as money spent on other leisure activities, and always maintain a balance between gaming and daily responsibilities.
Gambling problems rarely appear overnight. They typically develop gradually through subtle behavioural patterns in the early stages. Recognising these signs early is key to preventing more serious issues. mae88 encourages all members to honestly assess themselves against the following indicators:
If you identify two or more of the above signs in yourself or someone you care about, this is a signal to seek help. Reaching out to mae88 support or a professional is the first brave and wise step.
Mae88 provides a comprehensive suite of self-control tools accessible directly from your account settings — no need to contact support first. Each tool is designed to give you full control over your gaming experience:
Set a daily (RM50–RM10,000), weekly, or monthly deposit limit. Limits can be reduced immediately; increases require a 24-hour cooling-off period as an added safeguard.
Set a maximum duration for each gaming session. The system will display a warning 10 minutes before the limit is reached and automatically log you out once the limit is hit.
Set the maximum amount you are willing to lose in a day, week, or month. Once the limit is reached, your account will be temporarily restricted from wagering activity.
Activate a cool-off mode for 24, 48, or 72 hours to give yourself space to reflect without any long-term commitment. Your account can be reactivated once the period ends.
Block access to your own account for 1 month, 3 months, 6 months, 1 year, or up to 5 years. During this period, no reactivation requests will be processed.
Stop receiving bonus notifications, special offers, and promotional messages that may tempt you to play more than planned through your account settings.
All of these self-control tools are accessible directly from the Settings → Responsible Gaming in your mae88 account. There is no charge to activate any of these tools.
Mae88 takes the protection of minors extremely seriously. Our platform is exclusively for individuals aged 18 and above, and we enforce this through multiple layers of verification. Parents and guardians also play a vital role in ensuring children cannot access online betting platforms.
Answer the following questions honestly. If more than three of your answers are "Yes", we encourage you to speak with a professional or contact the MAE88 support team for further guidance.
This test is not a medical diagnostic tool. It is intended to help you evaluate yourself. If you answer "Yes" to three or more questions, please contact mae88 support or a professional body listed in Section 6 below.
Mae88 believes that seeking help is a sign of strength, not weakness. If you or someone you care about needs further support, a range of professional resources is available. The mae88 support team can also guide you to the most suitable assistance.
A free emotional support and counselling hotline operated by the Malaysian Ministry of Women, Family and Community Development. Available 24 hours a day, 7 days a week.
Psychiatry and psychology units at government hospitals offer counselling and treatment for addictions, including gambling addiction, at low or no cost.
The Malaysia Counsellors Board (LKM) lists registered counsellors nationwide who specialise in addiction and mental health issues. Sessions can be conducted in person or online.
The mae88 support team is available 24 hours a day. Contact us to activate self-control tools, request self-exclusion, or get a referral to professional support resources.
Remember — asking for help is the most important first step. You do not have to face this alone. Whether you reach out to MAE88, your family, or a professional, every step forward is a win.
Mae88 is your responsible entertainment partner. Register a free account today, enjoy over 1,000 premium games, and use our self-control tools to keep your gaming experience fun and in check.